Frequently asked questions

Here you can find the answers to frequently asked questions. If you have any other question, contact us through the contact form.

How may I purchase the software ?
Visit Order information for a detailed information.

What are the limitations in the demo versions ?
The demo versions are save and print disabled.

Where can I find a user manual ?
Visit Downloads to obtain a quick guide in PDF format, together with the included help file, it will allow you to learn the basic operations. When you purchase the full versions, you obtain the User Manuals.

What are the system requirements ?
Visit the following links:
GEUP 4 - System requirements
GEUP 3D - System requirements
for a detailed information.

What are the differences between GEUP 4 and the previous versions ?
Visit What's new in GEUP 4 for a detailed information.

How can I obtain an upgrade to GEUP 4.x and GEUP 3D 1.x?
The latest versions are available for download at www.geup.net ; If you have a License for GEUP 4, all updates (4.0 -> 4.x) are free or if you have a License for GEUP 3D, all updates (1.0 -> 1.x) are free. Install the new version over the old version. If you delete the old version first, you will need to re-enter your registration code.

Is it possible to install GEUP 4 and GEUP 3D on a network ?
If you have an School or Business License for GEUP 4 or GEUP 3D and you need to install them on a network, you will need to enter your registration code for each user.

Is it possible to export the constructions created with GEUP 4 to other programs ?
If you have a License, you can export the documents as image(bitmap) to other programs like a word processor or a drawing program; first you must select the required area of the document through the selection tool and then you can use the option [copy as picture] and then paste it with the destination program; also you can save the selected image on disk and open it with the destination program.

How can I translate GEUP 4 to other languages ?
GEUP 4 includes a multilanguage interface. To translate it to other languages, first you must create a file-> [language.lng] and save it in the installation folder [languages], this file must contain the translated text lines with the specified format; you can use one of the included languages files[.lng] as a model; finally activate the language with the menu option [Language] and save the options if you want to keep the configuration.